Norseman is pleased to announce that we have been awarded four ISO certifications. Certification is especially important to our strategic business plan as we expand our efforts to ensure our commitment to customer satisfaction and loyalty.

Our long established policies, comprehensive quality controls, and detailed record keeping has helped in the building of this program.

Achieving ISO certification clearly demonstrates Norseman’s company-wide commitment to supporting our customers with quality product solutions. This commitment starts with our senior management and is fully embraced by all Norseman personnel.

ISO 9001:2015 standard provides guidance and direction for how an organization, regardless of its size and industry, should manage, address, and document processes, procedures, and responsibilities for achieving quality policies and objectives. Norseman has established and implemented a system of quality management to help coordinate and direct our organization’s activities in meeting customer and regulatory requirements. By promoting the use of the process approach and risk-based thinking, Norseman and top management demonstrates leadership and commitment to our QMS by ensuring the regular maintenance and continuous improvement to all QMS procedures and policies.

ISO Certification Website

ISO 20000-1:2018 standard provides guidance and direction for how an organization, regardless of its size and industry, should manage effective IT services (to both internal and external customers) and address service -design, delivery, relationship, resolution, and control. Norseman has established and implemented a system of IT service management to provide a more reliable service experience to our internal and external customers. IT service management is a critical business success factor for Norseman and top management demonstrates leadership and commitment to our ITSMS by ensuring the regular maintenance and continuous improvement to all ITSMS procedures and policies.

ISO Certification Website

ISO 20243:2018 is a set of guidelines, requirements, and recommendations that address specific threats to the integrity of hardware and software COTS ICT products. As an Integrator/Value-Add/Pass-Through Reseller, Norseman has established and implemented a system of supply chain risk mitigation related controls to protect the integrity of hardware and software COTS ICT products that pass through our business environment. Supply Chain Risk Management is a critical business success factor for Norseman and top management demonstrates leadership and commitment to our O-TTPS by ensuring the regular maintenance and continuous improvement to all O-TTPS procedures and policies.

ISO Certification Website

The Open Group Certification Website 

ISO 27001:2022 standard provides guidance and direction for how an organization, regardless of its size and industry, should manage information security and address information security risks. Norseman has established and implemented a system of information security related controls to protect the integrity and confidentially of the data and information that is received, generated, maintained, and transmitted in and through our business environment. Information security is a critical business success factor for Norseman and top management demonstrates leadership and commitment to our ISMS by ensuring the regular maintenance and continuous improvement to all ISMS procedures and policies.

ISO Certification Website